Audience Engagement Consultancy Clinic

A straightforward conversation that encourages vision, clarifies objectives and provides an actionable plan that takes the uncertainty out of audience engagement during COVID-19.

One-to-one guidance and support on the audience participation issues you're facing as an arts organisation during COVID-19. Including audience participation planning for Arts Council England National Lottery, DYCP and Culture Recovery funding applications.

Pressing Issues to Tackle.

  • Communicating the value and relevance of your work.​

  • Your role (or potential role) in people's lives during COVID restrictions.​

  • Demonstrating your health and vision as an organisation; encouraging and reassuring funders.​

  • Demonstrating your commitment to access and inclusion.

  • Meeting ACE's Goal 2 of -

    • Reaching more people, increasing range/social diversity, attracting the least/less engaged and increasing depth and quality of experience.

  • ACE audience participation paperwork requirements. Including sections of the National Lottery and Culture Recovery project grants.

  • Reaching current and existing audiences. Including working through issues of 'disappearing audiences' during COVID-19 and the changing habits of audiences now participating from home. Plus the digital engagement of these audiences.​​

  • Identifying and reaching unknown audiences.

    • Including the potential and location (physically and digitally) of these audiences and understanding the emergence of a 'quarantine audience'.

£20/hour incl. VAT | Video Call

Bookable in slots of 1 hour.

Free 30-minute video consultation beforehand. To prepare material for the clinic session.

Free extra 30-minutes if 1 hour isn't enough.

Clinic Consultancy Can Include.

Arts audience engagement.

Including identification & segmentation

Reaching unengaged & new audiences

Reaching a 'Quarantine Audience'

Challenging barriers to participation

Arts Council England DYCP, National Lottery & Culture Recovery funding applications.

Audience Participation considerations

Arts Council paperwork, evidence and reporting documents​.

Digital policy planning​.

Any of the above in relation to COVID-19 considerations.

Providing Access to COVID-19 Audience Data.

Since March 2020, we have collated a number of research papers and audience surveys. COVID-19 audience data can be shared during clinic sessions.

  • Across contemporary art, museums, theatre and dance.

  • England, Wales, Scotland and Northern Ireland.

  • Statistical data and direct audience opinions; thorough and segmented.

The Details

£20/hour incl. VAT

Bookable in slots of 1 hour.

Free 30-minute video consultation beforehand. To prepare material for the clinic session.

Free extra 30-minutes if 1 hour isn't enough.


Booking can take place up to 4 hours before the requested time slot (subject to availability).

Sessions available in slots of one-hour.

It is required the client sign a short agreement prior to the consultation.

Pre-Clinic Consultation & Free 'Extra-Time' Offer.

A free 30-minute pre-clinic video consultation is offered.

During this initial session we briefly identify the purpose of the consultancy call; allowing for materials to be gathered beforehand. If preferred this can take place via email.

Free 'Extra-Time' Offer.

If 1-hour proves too short a session, we offer an extra 30-minutes without charge.

Refund Policy

No refunds once the session has been paid for.

Clients may refuse payment following the session if our consultancy does not meet expectations.

This refusal to pay must be made via email within one hour of the end of the session.